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Privacy Policy

HENRY BRUMMEL PRIVACY POLICY UPDATE

This privacy notice, which details what information we collect from you, what we do with it forms the basis of our complete privacy policy.

Summary information

Henry Brummel Menswear collect personal data from you in order to process any order for goods you place with us and to send you marketing information regarding our products or services. You may opt out of receiving specific future marketing emails directly from any marketing email we may send you or by contacting us direct by writing or email.

Detailed information

1. Who we are

We are Henry Brummel Menswear (Darrice Limited), a company registered in England and Wales with registered company number 01622491. Our registered address and address for correspondence is 2/3 Royal Exchange Court, Queen Street, Droitwich Spa, Worcestershire, WR9 8LA You may also contact us via email with any questions related to this Privacy Notice to:- droitwich@henrybrummel.com

2. What information do we collect from you?

When you register or place an order with us, we will hold details of your name, billing address and any separate delivery address. We may record details of your IP address and will retain details of any orders you place with us or emails you send to us. We will also pass details of any payment information to our payment processing partners, but we do not retain.

You may choose to provide your email address, contact telephone number(s).

We collect information regarding your use of our website using cookies.

3. Why do we collect this information?

Details of your name and addresses are necessary in order for us to fulfil our contract with you for the delivery of any goods you have ordered.

Providing us with an email address and contact telephone number(s) is optional, but if provided, will assist us to notify you of updates to your order and to contact you regarding any queries we may have. Your information may also be used for marketing purposes in order for us to send you information regarding our products and services by email, post, or text message.

4. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity.

For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some of our website features may not function as a result as we use cookies on our site to enable functionality, such as the basket pages and recently viewed items.

Some cookies are third party cookies, this means that they are used by a third party in order to assist us in providing certain facilities to you, such payment gateway or when you leave our site and leave items in your basket.

5. Who might we share your information with?

We may share your information with our payment processing partners, fraud detection partners or courier companies. We share information via cookies with our partner who provides abandoned basket and browse emails services.

6. What do we do with your information?

We will process this information in order to fulfil our contract with you and may pass it to third parties, such as courier companies, in order for them to deliver your order to you.

Details of your IP address may be passed to our payment processing partner in order to assist us with our fraud detection processes.

We will also process your information in order to send you marketing information.

You may opt in and out of receiving marketing communications from us by updating your marketing preferences in the ‘my account’ section of our website. Or by choosing to unsubscribe from the bottom of the marketing email. You may opt out of receiving marketing communications from us at any time.

If you do not place an order with us, but simply register as a user on our site or subscribe to our email newsletter, we will process your data using a consent basis. You may withdraw your consent at any time by opting out of receiving further marketing communications from us.

All personal information we hold about it is held securely and has access limited to that only necessary for the specific purpose for which we are processing your data. This means that we encrypt and anonymise the data where possible and ensure that access is limited via secure passwords and physically restricted access where relevant. We provide training to all staff members who are concerned with dealing with personal data to help ensure that your data is kept secure.

7. How long do we keep hold of your information?

We retain your information for as long as necessary in order for us to complete our contract with you, provide information to Government organisations, for instance with regard to Value Added Tax (VAT) accounting, and to enable us to fulfil our legal duties with regard to record keeping. In normal circumstances we will retain information regarding you and any orders you placed with us for seven years after the date of your last order.

We will cease to process your information for marketing purposes when you ask us to do so and / or withdraw any consent you have given us.

We will delete any of your information which we are not legally required to retain on receipt of a formal request to do so.

8. How can I access the information you hold about me?

You may make a formal request to view the information we hold about you. This is called a Subject Access Request (SAR). You may make such a request to us either verbally or in writing. When we receive such a request, we will process it as quickly as possible, usually within one month and if we believe it may take longer than one month to complete the request, we may extend this timeframe by two further months. We will not usually make a charge for providing this information, but we may choose to levy a reasonable fee if the request is manifestly unfounded or excessive, particularly if it is repetitive. Information will be provided in a commonly used electronic format, such as a csv file. We may need to verify your identity prior to providing any information to you, in such instances we may require your assistance in order to verify your identity. We will not be able to provide information if we are unable to verify your identity and / or until any fee is paid in full.

9. Other websites

Our website contains links to other websites in relation to processing payment.  We currently use Paypal and Sage Pay. This privacy notice only applies to this website, so when you link to other websites you should read their own privacy policies.

10. Changes to our privacy notice and policy

We keep our privacy policy under regular review and we will place any updates of this. This privacy notice was last updated on 24 May 2018.